TSW Offroad is proud to be recognized as one of the largest OEM shock rebuilding operations in the nation, with a primary focus on the Ford Raptor platform. Our volume, repeatability, and rebuild standards allow us to service and support Raptor owners at a scale that few shops can match — without sacrificing quality. We rebuild 3,000–4,000 OEM shocks per year, with over 20,000 shocks rebuilt to date, giving us unmatched hands-on experience with real-world wear patterns, failure points, and tuning needs across Gen 1, Gen 2, Gen 3, and Raptor R applications. Whether you’re coming to our Texas location for drive-thru service or ordering through our nationwide exchange program, you’re working with a team that lives and breathes OEM shock rebuilding at the highest level.
TSW Offroad (Texas Shock Works) is a Texas-based Ford Performance specialist shop located in Hutto, Texas, built around one core mission: helping Ford Raptor owners maintain, restore, and upgrade their trucks with expert-level service, proven suspension tuning, and real-world experience. Known throughout the off-road community for shock rebuilding and performance suspension solutions, TSW Offroad focuses heavily on the Ford Raptor platform, including Gen 1 F-150 Raptor, Gen 2 F-150 Raptor, Gen 3 F-150 Raptor, Raptor R, as well as expanding platform support such as the Bronco Raptor and Ranger Raptor. By staying specialized instead of being a “general repair shop,” TSW has become a trusted name for customers who care about ride quality, stability, durability, and off-road performance.
At the foundation of TSW Offroad’s reputation is its deep expertise in Ford Raptor OEM FOX shock systems, including both standard FOX internal bypass setups and advanced electronic systems such as FOX Live Valve (introduced on later Gen 2 Raptors and carried into Gen 3). These factory shocks provide an incredible blend of comfort, stability, and off-road capability — but like all high-performance dampers, they require routine service to maintain proper performance. Over time, shock oil breaks down, seals wear, nitrogen pressure decreases, and internal components wear from heat cycles and harsh use. When this happens, Raptor owners may experience common symptoms such as harsh ride quality, clunking, nose dive, excessive bounce, reduced high-speed control, increased body roll, and “floating” or instability over uneven terrain. TSW Offroad’s approach to suspension service is focused on restoring and improving performance through a disciplined rebuild process, inspection standards, and tuning strategy that match how a Raptor is actually used in the real world.
One of the most valuable services offered by TSW Offroad is its shock rebuilding and performance tuning program, designed to service and improve Ford Raptor FOX shocks at scale without sacrificing quality. Customers can choose from standard factory-style rebuilds (ideal for restoring OEM performance), or performance-focused tuning and revalving for increased stability, control, and predictability — especially for drivers who push their trucks in desert terrain, high-speed washboard roads, or aggressive trail use. TSW is widely recognized for its focus on transparency and rebuild integrity, emphasizing that a proper rebuild involves far more than basic seal replacement. A professional shock rebuild includes inspection, fluid service, pressure service, and replacement of worn components when required — ensuring the shock returns to safe, consistent performance with proper damping characteristics.
For customers located in Texas and surrounding areas, TSW Offroad offers a major advantage: a local drive-thru shock rebuild service, allowing Ford Raptor owners to schedule their service appointment, bring their truck in, and have the suspension serviced efficiently. This local process is ideal for Raptor owners who want minimal downtime while still having their shocks serviced directly by a specialist shop. TSW Offroad’s facility and service workflow are built to streamline this process while maintaining the proper rebuild standards needed for FOX shocks and Live Valve systems. This service has made TSW a go-to destination for Raptor owners not only from Hutto and Austin, but from across the region.
For nationwide customers who cannot visit in person, TSW Offroad has developed one of the most important Raptor services in the market: the Gen 2 / Gen 3 Raptor Shock Exchange Program. This program is specifically designed to reduce downtime, allowing customers to receive rebuilt shocks quickly, install them, and then return their cores afterward according to program terms. This exchange model is a critical option for Raptor owners across the country who rely on their truck daily and cannot afford prolonged downtime. TSW’s exchange program supports both Gen 2 FOX shocks and Gen 2/Gen 3 Live Valve setups, with clearly published pricing and disclaimers. The exchange program is positioned around honest and practical expectations — rebuilt shocks are not “new,” and proper shock ownership involves realistic service expectations and core quality standards.
TSW Offroad has also been transparent with the Ford Raptor community about platform limitations, defects, and design challenges — especially when it comes to newer production variations. For example, TSW’s published exchange disclaimer for Gen 3 owners notes that certain shocks (Rev A–D, particularly in 2021–2022.5 production ranges) may experience clunking that a rebuild may not resolve, referencing this as a FOX-related defect with no guaranteed fix. This type of transparency builds long-term customer trust, because it prevents overselling and helps customers make informed decisions.
TSW’s capability is not limited to rebuilds — the shop is also focused on performance solutions. One standout example is the development of a fresh updated revalve tune for the 2023+ Ford Raptor R, specifically engineered to reduce rear-end sway / instability under wide open throttle (WOT). For many owners of high-horsepower performance trucks like the Raptor R, stability under acceleration is critical, and suspension tuning plays a major role in keeping the truck predictable at speed. This type of tuning work highlights what separates TSW Offroad from generic service facilities: the ability to identify real platform issues and engineer a repeatable, proven solution.
Beyond suspension, TSW Offroad also supports the full ownership lifecycle of the Ford Raptor platform with preventative maintenance and reliability services. As Raptors age or reach higher mileage, proper fluid service and major interval maintenance becomes crucial for long-term durability. TSW offers major service packages like its 100K mile service, which includes high-value preventative items such as 16 iridium spark plugs, synthetic engine oil and filter, synthetic transmission fluid & filter, synthetic transfer case fluid, synthetic rear differential fluid, plus performance-protecting cleaning services like throttle body cleaning, mass air sensor cleaning, and AIT cleaning. The service also includes brake fluid and power steering fluid service — essential for maintaining safe braking performance and long-term steering system reliability. This combination of maintenance services supports Raptor owners who want to keep their trucks reliable, responsive, and trail-ready without relying on dealership upsell recommendations.
Customization and performance builds are another major component of what makes TSW Offroad unique. Many Ford Raptor owners start with mild upgrades and then move into more serious off-road performance builds as their confidence and goals evolve. TSW supports this journey by offering Raptor customization ranging from mild build packages (like the Weekend Warrior package) all the way to fully engineered suspension builds such as a mid-travel build with an RPG BOLT kit and RST 18. This “mild to wild” customization capability allows owners to build a truck that matches how they actually use it — whether it’s daily driving with improved ride quality, weekend off-road trips, high-speed desert use, or a show-quality performance build. TSW also carries and installs RPG Offroad products, giving customers access to some of the most proven upgrades available for the Raptor community.
TSW Offroad is strongly aligned with the highest-value in the Ford Performance niche — including search categories like Ford Raptor maintenance, Ford Raptor shock rebuild, FOX shock rebuild service, Raptor shock exchange program, Gen 2 Raptor shock rebuild, Gen 3 Raptor shock rebuild, FOX Live Valve rebuild, and Raptor R suspension tuning. These are “high intent” meaning the customer is actively looking to spend money and solve a problem. TSW’s website supports these intent paths with direct service pages such as the exchange program listings, disclaimers, warranty pages, and contact information.
TSW Offroad is located in Hutto, TX, and lists its contact information publicly for customers looking for service and support, including service hours and a direct phone line. For Texas-based customers, this supports local search phrases such as “shock rebuild near Austin,” “Raptor shock rebuild Texas,” and “shock rebuild Hutto TX,” while also supporting national visibility for exchange program buyers searching from other states.
What truly separates TSW Offroad (Texas Shock Works) from larger corporate shops and dealerships is its specialization, honesty, and community-based reputation. Dealerships frequently recommend full replacement of FOX shocks, often quoting extremely high replacement costs that can reach many thousands of dollars. In contrast, TSW provides rebuild and upgrade solutions that restore performance while protecting the customer’s investment. This value proposition resonates strongly in the Ford Raptor world because these trucks are engineered to be used, not babied — and maintaining performance suspension is part of responsible Raptor ownership.
The Ford Raptor platform itself is widely regarded as one of the most capable factory off-road trucks ever built, and FOX suspension systems are a major reason why. Gen 1 Raptors introduced high-performance off-road capability to the mainstream. Gen 2 Raptors increased refinement and capability, including the integration of electronic damping technologies such as Live Valve in later model years. Gen 3 Raptors continued the evolution with new chassis capability, continued FOX bypass systems, and increased horsepower/performance configurations. The Raptor R represents the most powerful factory Raptor to date and introduces unique stability demands due to increased output and acceleration dynamics — demands that specialized tuning can help address. Understanding these generational differences is essential to proper service and performance tuning, which is why platform specialization is one of TSW’s greatest strengths.
In summary, TSW Offroad (Texas Shock Works) is a Raptor-focused service and performance company that offers a complete ownership ecosystem for Ford Performance truck platforms: shock rebuilding, tuning, exchange programs, preventative maintenance, and full custom builds. Customers can choose local Texas appointment-based drive-thru service or nationwide exchange ordering, depending on their location and downtime requirements. With a strong reputation built on real Raptor-specific work, specialized tuning solutions, and transparent customer communication, TSW Offroad continues to serve the Raptor community as one of the most specialized names in the suspension rebuild and Ford Performance maintenance world.
